Shipping policy

How much is shipping / when do you ship?

- We only ship on business days (Monday - Friday). Orders placed on weekends and Holidays will not ship until the next business day. 
-Standard shipping is FREE on MOST of our thousands of products, with a few rare exceptions
-$9.99 overnight shipping on MOST bats
-Orders placed before 2:30pm EST will typically ship same day, while Overnight orders are guaranteed to ship same day if placed before 2:30pm EST

Can you overnight packages?

Yes, via UPS. Pre-Orders are not in stock and wouldn’t be shipped until the stock is in. We ship orders on Monday-Friday. Overnight shipments on Fridays (to deliver Saturday) have an up charge. If you have any concerns if you are shipping today or not, give us a call at 585-465-3167.

Shipping insurance is offered to you during checkout. If insurance is not chosen and paid for, our liability on this shipment will end once the package is shipped from the warehouse. If you wish to ensure the package against other issues, like “Lost in transit”, please choose the insurance option. In the US, this will include signature confirmation on delivery.

Orders shipping to New York State will have 8% NYS Sales Tax applied at checkout. If your organization is tax exempt, contact us beforehand to arrange the order (585-465-3167).

Duties and Taxes levied on International shipments are the responsibility of the customer. We do not ship PPD (Pre-Paid Duty). This site uses US Dollars for pricing.

Do you ship to Canada?

Yes, most items. Your shopping cart will quote shipping charges. Duties and other taxes are the responsibility of you as the recipient. This site uses US Dollars. Duty and taxes excised by your province or local customs dept. are the responsibility of the customer.

“2-3 day” and “Overnight” shipment terminology does not apply to orders shipping to Canada. Canada shipping is quoted as USPS only, and takes an average 7-10 days to ship and deliver. Variances can occur due to custom delays. Please note customers are responsible for any duties/taxes levied on International shipments.

Do you ship to Hawaii, Alaska, Puerto Rico, Guam, and other US territories?

Yes, we ship mostly USPS here and there is no additional charge to these areas except for a few rare cases. You will be shown a shipping quote in your cart.

My shipment is late, what do I do?

First, check the tracking number that was emailed to you. If you still have questions, send us an email or call us. USPS can occasionally deliver later than the given ETA date on tracking. We will work with you if your package is delayed. Our contact info is at the top of this page.

My overnight order did not come on time. Am I eligible for a refund?

FedEx nor Anarchy can guarantee a package will be delivered the next day. There are several factors that can affect overnight on-time deliveries such as weather exception, natural disaster or similar. Your tracking number will typically show these exceptions as a delay.

My shipment never came and it’s been a week! What do I do?

Sounds like this shipment may be delayed, or it could be lost in the mail. Inquire with customer service and we can direct you. You may have a piece of custom apparel that we could be waiting on too. We’ll let you know.